Yes, we are registered with the Trinidad and Tobago Securities and Exchange Commission (TTSEC) as a Broker-Dealer. The company is also a registered Foreign Financial Institution (FFI) with the IRS.
Capital Markets Elite Group is regulated by the Trinidad and Tobago Securities and Exchange Commission (TTSEC).
Capital Markets Elite Group is FATCA compliant. In accordance with our legal and tax reporting requirements, Capital Markets Elite Group provides clients with the relevant W8/W9 forms on our website. We do not file taxes to the IRS on behalf of our clients. You may need to consult a Tax Agent on how to report any gains or losses on your trading account.
Capital Markets Elite Group has professional Indemnity Insurance up to 1.5M USD through certain London underwriters (with Syndicates as the lead underwriter). This insurance applies in the event of certain acts or failures by Capital Markets Elite Group but does not protect generally against a decline or loss in market value of the securities in your account.
Yes, Capital Markets Elite Group accepts non-Trinidad and Tobago persons, once it is not in violation of your jurisdiction’s regulations or international KYC regulations.
Yes, if you are a US citizen or domiciled in the United States, you can apply for an account with Capital Markets Elite Group. However, please note that Capital Markets Elite Group only accepts accounts from clients who have not been directly or indirectly solicited, in compliance with SEC Rule 15a-6.
A Standard Account* is designed for persons who wish to trade long-term. The Active Account is designed specifically for day-trading.
*Capital Markets Elite Group is in the process of phasing out the supporting platform for this account type, Sterling Web, and is therefore not adding new customers to it at this time.
The Sterling Web* is designed specifically for our Standard Account which facilitates medium to long term trading.
* Capital Markets Elite Group is in the process of phasing out the Sterling Web platform and is therefore not adding new customers to it at this time.
DAS Trader Pro and Sterling Trader Pro are designed specifically for our Active Account Type which facilitates active day trading.
To open an account with Capital Markets Elite Group, clients are required to submit:
- 1 valid form of government-issued photo identification
- 1 document indicating proof of address
- 1 document indicating proof of income
- Additional information and/or documents may be requested as part of our customer due diligence
Application processing generally takes 3-5 business days providing all the documents submitted meet Capital Markets Elite Group’s KYC, AML, and FATCA requirements.
You can scan and email the relevant documents to email@example.com including your full name in the email subject.
You can apply the discount code for your trading community on the Account Selection page of the account application process. You can also send the discount code to firstname.lastname@example.org if you were not able to apply the code during the application process.
A fully functional simulator (demo) account is included with your subscription for the live trading platform.
Your username, one-time password and all other relevant account details will be provided in your Account Approval confirmation notification, which will be sent via email. Be sure to retain this email for future reference.
Your Account Activation email notification contains the link to download the platform along with pertinent account details.
Yes, Active Accounts are enabled with Level 2 market data feeds. The cost for this is included in your monthly subscription.
International Wire Transfer is currently the only option available for account funding. Instructions on how to fund your account can be found in your Secure Client Portal.
International wires can take 2-3 business days to arrive; this does not include bank holidays, public holidays or delays in processing at the sending or receiving bank. Upon receipt, your funds will be processed and deposited to your account. You will receive email notification of the deposit and activation of your account.
The minimum amount needed to open an Active Account is $500, not inclusive of bank fees and charges.
There is no minimum amount needed to open a Standard Account.
We only accept wires that come directly from your personal account. We DO NOT accept third-party or credit card payments.
The base currency for all accounts is USD; accounts should only be funded with US Dollars. Transferring payments in other currencies may result in a loss of funds due to currency conversion fees.
Your money goes directly to your trading account that we at Capital Markets Elite Group Limited hold for you under your account number. While wires can go directly from your bank to ours, in some instances banks will use an intermediary bank. Please confirm with your bank what is required before initiating a wire transfer.
The intermediary bank acts as a middle-man between the sending and receiving banks. Going through an intermediary bank is a common procedure for international wires.
Capital Markets Elite Group does not charge any handling fees for incoming wire transfers however bank charges may be deducted by the correspondent, intermediary and beneficiary banks involved in routing the funds to us.
These fees can vary by bank however to be safe we advise our clients to allow for $35 in fees (a $15 incoming fee and up to $20 outgoing fee). Please remember that your Capital Markets Elite Group’s account minimum balance must be $500. If you send a wire of $500 and $15 is deducted by the bank, you will only have $485 in your account and will not be able to trade. To avoid that frustration, we highly recommend accounting for at least $35 in fees when sending your wire.
For outgoing wire transfers, Capital Markets Elite Group does apply a $60 processing fee for all withdrawals from your account.
Kindly send a copy of your wire transfer confirmation or receipt to us at email@example.com.
It’s ok, we all make mistakes. But this might cause your wire to be delayed or even rejected. You can call us on US: (833) 445-9086/7 (Toll Free) or email us your details to firstname.lastname@example.org.
To withdraw funds from your trading account, you would need to submit the Wire Transfer Request Form. Internal processing generally takes up to two (2) business days. Please also allow an additional 2-5 business days for the wire transfer to be credited to your account, this is to cater for any delays in processing by any banks.
You are free to withdraw funds from your account after the two (2) business day settlement period for trades and deposits.
You have 30 days after receiving the Account Approval email to fund your account. If your account is not funded before the end of the 30-day period, it will be closed.
All prices/fees displayed on this website are in US Dollars.
The Active Account is subscription based. It includes a monthly subscription charge of $125. for platform access and market data, depending on the platform selected. These charges are not pro-rated. View our Compare Platforms page for more details.
Your account will be billed from the activation date however, the funds will be deducted on the last day of the calendar month. These fees are not pro-rated and cannot be waived.
If your monthly commissions are over $650 on the DAS Trader Pro platform, and over $499 on the Sterling Trader Pro platform, you will receive a rebate of the platform fee. You will however be required to pay the applicable market data fees.
The platform fee rebate is applied on the first 3-5 business days of the following month and is only applied to accounts that have generated more than $650 on DAS Trader Pro or $499 on Sterling Trader Pro.
For every 90 days that your Active Account remains inactive, there is an Inactivity Fee of $50.
For Standard Accounts, a Low Activity Fee of $15 will be charged in any month with less than five (5) trades.
Currently, our commission structure is as follows:
- $3.95 for orders of up to 1000 shares and $0.007 per share on trades of 1001 shares and over for a monthly volume of 350,000 shares.
- $2.95 for orders of up to 1000 shares and $0.005 for trades of 1001 shares and over for a monthly volume between 350,001 and 1,000,000 shares.
- $1.95 for orders of up to 1000 shares and $0.0035 for trades of 1001 shares and over for a monthly volume greater than 1,000,000 shares.
The following interest rates are applied based on the market value of long positions at market close:
- $0 to $100,000 - 7.5% APR
- $100,000.01 to $1,000,000 - 6.5% APR
- $1,000,000.01 to $3,000,000 - 5.0% APR
- $3,000,000.01 and above - 4.5% APR
- $0 to $100,000 - 9.5% APR
- $100,000.01 to $1,000,000 - 8.5% APR
- $1,000,000.01 to $3,000,000 – 7.5% APR
- $3,000,000.01 and above – 7.25% APR
A negative balance is treated as a debt to the company, accounts with negative balances are charged a daily interest rate in accordance the prevailing market lending rate unless otherwise stated.
This fee is charged by the Electronic Communication Network for trades that take liquidity from the market.
The ECN fees are charged based on the route. The fee is set by the route publisher like NASDAQ or NYSE so there is no standard ECN fee. You can go directly to the route publisher for more information about the fees they charge. Capital Markets Elite Group does not charge ECN fees, they are treated as pass-through fees and are in line with market standards.
ECN fees are not much different from what clearing firms generally charge. You may view our Trade Fees page for more information.
Yes, accounts that fail to remain compliant with Capital Markets Elite Group’s Margin Policies will be liquidated and incur a $25 margin call fee.
When logging in to the Account Management Platform, you must use the password that was sent to you in the Account Approval email. If you do not know what this password is, you can use the "Forgot my Password" link to reset the password for this platform.
In the Report section of the Account Management Portal you can run various trade performance reports.
You can view your balances and deposits in the Report section of the Account Management Portal- in the Adjustment Report. This report shows all cash movements within your account.
The reports available in the Report section of the Account Management Portal can be used as a statement of activity. Clients can also request official statements by sending an email request to email@example.com.
You can request to have your account suspended. Suspended accounts do not have access to the platform and do not incur software and market data fees. Please note that inactivity fees will still apply.
Password resets must be security verified. Please contact us via any of the numbers below, from Monday to Friday between 9am-5:00pm (AST) to request a password reset.
- US: (833) 445-9086 (Toll Free)
- US: (833) 445-9087 (Toll Free)
- TT: (868) 610-2634
A margin warning is a warning sent by your broker when a trader exceeds their overnight buying power.
If you receive a margin warning for your Active Account, you will need to rectify this by closing out some of your open positions before 3:50 PM EST. Failure to do this will result in your positions being liquidated to bring your account back within margin limits.
If you receive a margin warning for your Standard Account, you will need to rectify this by closing out some of your open positions or depositing funds within three (3) business days. Failure to do this will result in your positions being liquidated to bring your account back within margin limits.
For urgent trade requests, you can email firstname.lastname@example.org.
If you require a broker-assisted trade, please provide your account number and clear instructions with specific trade execution details, since this incurs a cost of $25. Our Trade Desk can also be reached directly at US: (833) 445-9087 (Toll Free)
Capital Markets Elite Group does not share in clients' profits or losses that maybe due to the software provided by third-party suppliers. Please view our disclaimers in the Forms & Docs for more information.
Available leverage is based on the account balance at the start of the trading day:
For Active Accounts:
- $500 or less - 1:1
- $500 to $2499 - 4:1
- $2500 and over - 6:1
- $500 or less – 1:1
- Over $500 – 2:1
For Standard Accounts
- $2499 or less – 1:1
- $2500 and over – 4:1
- $2499 or less – 1:1
- Over $500 – 4:1
Initial margin requirement refers the amount of equity required for use of margin. The initial margin varies based on the price of the stock. A detailed schedule can be found in the Margin Policy section.
Yes, pre-market trading begins at 7:30 am EST and post-market trading ends at 5:30 pm EST
Level 2 market data stream comes standard with the Active Account and is included in the monthly subscription cost.
You may need to review our margin policy as stocks with value less than $5 have different margin requirements. You may view our Margin Policy here.
For an Active Account, your account equity may have hit a Total Loss risk restriction or may have fallen below the minimum required for trading. When this occurs, the platform will auto-liquidate your positions and close your account. Accounts must maintain a minimum balance of $350 to meet monthly subscriptions, hold positions, and maintain trading permissions.
For a Standard Account, you may have failed to fulfill a margin call. When this occurs, the platform will auto-liquidate your positions.
DAS Trader Pro DAS is intended for use in a Windows environment. Use of the platform on a Mac OS is at the user’s own risk. Support is provided on platform usage. We do not provide support on Windows or Mac general usage.
The risk controls available for your account are:
- Total loss - realized and unrealized loss
- Max loss - realized loss only
To apply any of these risk controls, kindly send an email to email@example.com with the details of the risk controls you would like applied to your account. Please note that Capital Markets Elite Group accepts no responsibility in the use of platform risk controls, traders do so at their own risk.
It means that the username you have entered does not exist. Please ensure you are entering the username provided in your Account Approval email with no typos. If you think you are entering the correct username, make sure you are connecting to the right server or version of the platform.
You would have received this error message because your account is currently deactivated. This may be due to the account not being funded or the equity balance falling below the minimum maintenance requirement. If you believe you are receiving this message in error, kindly contact the Client Services team for assistance.
Please ensure the password you are entering is correct. Note that this field is case sensitive and the passwords for the Account Management Portal and the Trading Platform are not linked.
On the Montage or Level II window, there is a drop-down box to select your account. By clicking this drop-down, you can select and switch between both your live and simulator accounts. This selection may change as you browse through different symbols. Therefore, please ensure that a default account is set for your montage window in making your trades.
To check shortable stocks on the DAS platform, you can go to the "Trade" menu and select "Short List".
You can enter the stock symbol to search for stocks you want to short.
The Montage window would also indicate a shortable stock by an “S” under the anchor icon.
“Cannot connect to Order Server” is usually an Internet Issue. Please ensure that you have a stable internet connection. The platform will continue to try to reconnect until a connection is secured. There are 2 ISPs that client can use to connect to the platform. Below you will find steps to switch ISPs to connect.
If you have changed the order of the network and still have network issues and an outage has not been reported then it means the issue is your internet connection and beyond our platform providers. Please note that it is important for you to maintain both networks in your settings at all times for redundancy.
#1. Click Setup then Network.
#2. Select another ISP that can connect to us
#3. Click to Move Up
#4. Click Commit
For first time users, you are required to log in to the DAS platform on a desktop as it prompts you to change your password. After changing your password, you can access the mobile platform.
Once the installation is complete, you may launch the Sterling Trader Pro by right-clicking on the Sterling Trader Pro icon, now located on your desktop and select “Run as Administrator.”
This message means your account is currently deactivated. This may be due to the account not being funded or the equity balance falling below the minimum maintenance requirement. If you believe you are receiving this message in error, kindly contact our Client Services team for assistance.
This message means that your account equity is too low and trading permissions have been suspended. You will only be allowed to close existing positions and cancel any pending order. Note carefully that Accounts must maintain a minimum balance of $350 to meet monthly subscriptions and to maintain trading permissions.
If closure of the account happened within six months of it being opened, you can submit your request to the Client Services team. You will be advised by email when the account is reopened. You can then proceed to fund the account.
If the closure of the account occurred more than six months after opened, you will be required to resubmit an account application.